PRIVACY POLICY HOSSOLAND SP. Z O.O.

As Hossoland sp. z o.o. we respect your privacy and are aware that by entrusting us with information about yourself you place your trust in us. Therefore, we want to provide you with the most important information about what happens to your personal data that we process. In this Policy, we describe how and when we collect your personal data, what we use it for, to whom we transfer it, how long we keep it and what rights you have in this context.

1. WHO WE ARE AND WHOSE DATA WE PROCESS

The data controller:

1. visitors to and users of the hossoland.co.uk website ("Website");

2. people who follow and interact with Hossoland Amusement Park's profiles on Facebook, Instagram, LinkedIn, YouTube and TikTok;

3. persons who contact us. via email, telephone or other available communication channels;

4. visitors who purchase admission tickets to Hossoland Theme Park;

5. visitors to Hossoland Theme Park;

6. candidates for employment at Hossoland Ltd;

7. our business partners (advisors or consultants, contractors and service providers to Hossoland sp. z o.o;

8. subscribers to our newsletter;

9. persons who have consented to the sending of commercial information to their telephone number or e-mail address;

is Hossoland spółka z ograniczoną odpowiedzialnością with its registered office at ul. Mała Odrzańska 19, 70-535 Szczecin, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court Szczecin - Centrum in Szczecin, XIII Economic Division of the National Court Register, under KRS no.: 0000673582, holding the NIP number: 8513206892, and share capital of: PLN 5,000.00 (hereinafter referred to as "Hossoland", "us", "our", "us").

For all enquiries, requests, complaints regarding the processing of personal data by Hossoland sp. z o.o., please contact us by e-mail: reklamacje@hossoland.pl or in writing to our address, i.e. ul. Mała Odrzańska 19, 70-535 Szczecin, marked 'RODO'.

2. WHEN AND HOW WE OBTAIN YOUR DATA

We obtain your personal data directly from you when:

• you are browsing the Website;

• you follow and interact with our social media channels;

• you contact us via email, phone or other available communication channels;

• you purchase entrance tickets to Hossoland Theme Park;

• you visit Hossoland Theme Park as a guest; 

• you respond to job offers at Hossoland;

• you are contacting us in the context of business cooperation, consulting or advisory services, performing and providing services to us;

• you subscribe to our newsletter;

• you have consented to the sending of commercial information to your telephone number or e-mail address.

3. PURPOSES AND GROUNDS FOR DATA PROCESSING

We process personal data for the following purposes:

1. Visitors to and users of the Website:

• To ensure the proper technical functioning of our Website (Article 6(1)(f) RODO);

• profiling in order to analyse statistics on the use of our Website (Article 6(1)(f) RODO).

The provision of your personal data is necessary for the use of our Website.

2. People who follow and interact with Hossoland Theme Park's profiles on Facebook, Instagram, LinkedIn, YouTube and TikTok:

• informing you about our activities and building a positive image of Hossoland (Article 6(1)(f) RODO);

• responding to enquiries and comments received via social media (Article 6(1)(f) RODO).

The provision of your personal data is necessary in order to observe our social media profiles and to respond to your queries and comments via these media.

3. People who contact Hossoland via email, telephone or other available communication channels:

• responding to enquiries received (Article 6(1)(f) RODO).

The provision of your personal data is necessary to respond to yourenquiries.

4. Individuals who purchase admission tickets to Hossoland Theme Park:

• fulfilment of the contract for the purchase of tickets to Hossoland Theme Park (Article 6(1)(b) RODO and additionally, only for persons purchasing special tickets with dedicated discounts - Article 6(1)(a) RODO (special ticket for residents of the municipality of Brojce) and Article 9(2)(a) RODO (special ticket for pregnant women)).

The provision of your personal data is necessary for the purchase of an admission ticket, including the purchase of a discounted special ticket. The provision of your name is necessary for the purchase of a two-day ticket and an annual ticket (named tickets).

5. Visitors who visit Hossoland Theme Park:

• To enable you to enter and use the services at Hossoland Theme Park (Article 6(1)(b) RODO and additionally, only for those purchasing special tickets with dedicated discounts - Article 6(1)(a) RODO (special ticket for residents of the municipality of Brojce) and Article 9(2)(a) RODO (special ticket for pregnant women)).

The provision of your personal data is necessary in order to enter Hossoland Theme Park and use its services. 

6. Candidates for Hossoland employees:

• to carry out the recruitment process and to assess your abilities, competences and suitability for the position you are applying for (Article 6(1)(b) of the DPA and Article 6(1)(a) of the DPA);

• to keep records relating to your job application for the purposes of future recruitment processes - provided you have given your consent (Article 6(1)(a) RODO);

• fulfilment of legal obligations that arise from the provisions of the Labour Code and other provisions of Polish labour law (Article 6(1)(c) RODO).

To the extent specified in the Labour Code (art. 2211), your provision of personal data is necessary for the recruitment process. For the rest, the provision of data is voluntary and is not a condition for taking part in the recruitment. If you do not want us to process your personal data more broadly than specified in the provisions of the Labour Code, then simply do not include it in your application. 

7. Our business partners (advisors or consultants, contractors and service providers to Hossoland):

• contact with employees of our business partners who are legal entities (Article 6(1)(f) RODO);

• contact with our business partners who are sole proprietors (article 6(1)(b) RODO);

• the defence and assertion of claims arising from contracts concluded with our business partners (Article 6(1)(f) RODO).

The provision of your personal data is necessary for the establishment and operation of a business relationship with Hossoland.

8. Subscribers to our newsletter:

• informing you about our activities and building a positive image of Hossoland (Article 6(1)(f) RODO);

• direct marketing of Hossoland's services (art. 6(1)(f) RODO).

The provision of your personal data is completely voluntary.

9. People who have consented to the sending of commercial information to their telephone number or e-mail address:

• informing you about our activities and building a positive image of Hossoland (Article 6(1)(f) RODO);

• direct marketing of the services of Hossoland and its cooperating entities (art. 6(1)(f) RODO).

The provision of your personal data is completely voluntary. 

In the case of: 

1. Visitors and users of the Website

- We process: IP address, data stored in cookies;

2. People who follow and interact with Hossoland Theme Park profiles on Facebook, Instagram, LinkedIn, YouTube and TikTok

we process: your name or nickname, other information that is publicly available on your profile or that you voluntarily give us;

3. People who contact Hossoland by email, telephone or other available communication channels

- we process: your name, email address, telephone number or other information you voluntarily give us;

4. People who purchase entrance tickets to Hossoland Theme Park:

- we process: first and last name (mandatory for the purchase of two-day and annual tickets (named tickets)), email address, telephone number; other information you provide voluntarily or is only required if you purchase special tickets with dedicated discounts;

- in case of purchase of a special ticket, depending on the type of discount, we may additionally process: data in a document confirming pregnancy (e.g. pregnancy card) and in a document confirming residence in the area of Brojce Municipality; processing of the above data takes place through a one-time presentation of the relevant documents by the person applying for a discount to a Hossoland employee at the entrance gate to the park - this data is not archived or stored in any way by Hossoland;

5. Guests who visit Hossoland Theme Park:

- we process: name, email address, telephone number or other information that is on the entrance ticket;

- in case of purchase of a special ticket, depending on the type of discount, we may additionally process: data in a document confirming pregnancy (e.g. pregnancy card) and in a document confirming residence in the area of Brojce Municipality; processing of the above data takes place through a one-time presentation of the relevant documents by the person applying for a discount to a Hossoland employee at the entrance gate to the park - this data is not archived or stored in any way by Hossoland;

6. Applicants for Hossoland employees

- we process: your name, e-mail address, telephone number, information about your education, qualifications and previous employment and other information you voluntarily give us;

7. Our business partners (advisors or consultants, contractors and service providers to Hossoland)

- we process: your name, VAT number, e-mail address, telephone number;

8. Our newsletter subscribers

- we process: name, e-mail address;

9. People who have consented to the sending of commercial information to their telephone number or e-mail address:

- we process: name, email address or telephone number (depending on the consent given).

4. RETENTION PERIOD

Below you will find out how long we keep the personal data obtained, depending on the subjects and categories of data processed:

1. Visitors to and users of the Website:

• we store information about your IP address for as long as it is archived in the logs of the server on which our Website is hosted, i.e. for six months

• we store the information contained in cookies in accordance with the retention periods contained in the table found in the COOKIES section of the Policy Policies.

2. People who follow and interact with Hossoland Theme Park's profiles on Facebook, Instagram, LinkedIn, YouTube and TikTok:

• we store the data necessary to follow our social media profiles and respond to your requests via these media for as long as you remain a follower of our profiles or interact with them, with your interactions such as comments or likes remaining visible even after you stop following our profiles, as long as you do not revoke or delete them.

3. People who contact Hossoland via email, telephone or other available communication channels:

• we keep the data necessary to respond to your enquiries for as long as it is necessary to resolve your case or as long as the legal limitation periods for claims require;

• in addition, we keep personal data needed for the defence or assertion of claims for as long as required by the limitation periods specified by law.

4. Individuals who purchase admission tickets to Hossoland Theme Park:

• we store the data necessary for the performance of the contract for the sale of tickets to the Hossoland Theme Park for as long as is necessary for the performance of the contract or as long as is required by the limitation periods for claims as laid down by law;

• in addition, we keep personal data needed for the defence or assertion of claims for as long as required by the limitation periods specified by law.

5. Visitors who visit Hossoland Theme Park:

• we retain the data necessary to enable you to enter and use the services at Hossoland Theme Park for the duration of your visit or for as long as the statutory periods of limitation of claims require;

• in addition, we keep personal data needed for the defence or assertion of claims for as long as required by the limitation periods specified by law.

6. Candidates for Hossoland employees:

• if you do not consent to the processing of your personal data contained in your recruitment documents for the purposes of future recruitment, we will delete this data immediately after the recruitment for the position for which you are applying has ended;

• if you consent to the processing of your personal data contained in recruitment documents for the purposes of future recruitment, we retain this data until you withdraw your consent, but for no longer than 2 years after the end of the recruitment.

7. Our business partners (advisors or consultants, contractors and service providers to Hossoland):

• we retain personal data that we obtain through contact with employees of our business partners who are legal entities and through contact with our sole proprietorship business partners for as long as required by tax law;

• in addition, we keep the data we need to defend or assert claims arising from contracts concluded with our business partners for as long as the statutory periods of limitation on claims require us to do so.

8. Subscribers to our newsletter::

• we store the data necessary to fulfil your subscription to the newsletter until you withdraw your consent to receive it.

9. People who have consented to the sending of commercial information to their telephone number or e-mail address: 

• we store the data necessary to send commercial information until you withdraw your consent to receive it.

5. TO WHOM WE MAY DISCLOSE YOUR PERSONAL DATA

The following is a list of entities to whom we may disclose your personal data:

1. Visitors to and users of the Website:

• providers of IT services and systems, including services and analytics tools that we use to operate our Website and analyse Website usage statistics;

• legal advisers and consultants serving Hossoland to the extent that disclosure is necessary for the use of their services;

2. People who follow and interact with Hossoland Theme Park's profiles on Facebook, Instagram, LinkedIn, YouTube and TikTok: 

• social network operators; 

• entities to whom we outsource the running of our social media profiles;

• providers of IT services and systems that we use to run our profiles on Facebook, Instagram, LinkedIn, YouTube and TikTok;

• legal advisers and consultants serving Hossoland to the extent that disclosure is necessary for the use of their services;

3. People who contact Hossoland via email, telephone or other available communication channels:

• email operators;

• postal operators and couriers;

• providers of IT services and systems that we use to use email and our Website;

• legal advisers and consultants serving Hossoland to the extent that disclosure is necessary for the use of their services;

4. Individuals who purchase admission tickets to Hossoland Theme Park:

• providers of IT services and systems, including the services and analytics tools we use to run our ticketing platform and analyse its usage statistics;

• legal advisers and consultants serving Hossoland to the extent that disclosure is necessary for the use of their services;

5. Visitors who visit Hossoland Theme Park:

• providers of IT services and systems, including services and analytics tools that we use to control admission to Hossoland Theme Park;

• legal advisers and consultants serving Hossoland to the extent that disclosure is necessary for the use of their services;

6. Candidates for Hossoland employees:

• providers of IT services and systems that we use to manage our recruitment processes;

• legal advisers and consultants serving Hossoland to the extent that disclosure is necessary for the use of their services;

7. Our business partners (advisors or consultants, contractors and service providers to Hossoland)::

• providers of accounting and bookkeeping services to Hossoland;

• providers of IT services and systems that we use to manage within Hossoland's organisational structure;

• legal advisers and consultants serving Hossoland to the extent that disclosure is necessary for the use of their services;

8. Subscribers to our newsletter::

• providers of IT services and systems that we use to send the newsletter.

9. People who have consented to the sending of commercial information to their telephone number or e-mail address: 

• providers of the services and IT systems we use to send commercial information.

As we use Google Ireland Limited, Microsoft Ireland Operations Limited, Meta Platforms Ireland Limited your personal data may be transferred by these entities outside the European Economic Area on the basis of standard contractual clauses (Article 46(2)(c) RODO). Any questions regarding the transfer of data outside the EEA should be addressed directly to these entities. 

More information can be found here:

• Google data transfer rules,

• Meta Privacy Policy, 

• Microsoft Privacy Statement.

6. YOUR RIGHTS

In relation to our processing of your personal data, you have the following rights:

• request access to and rectification of your personal data

You have the right to access and rectify information about you at any time if it is incorrect.

• Deletion of the personal data we hold about you and the right to restrict its processing

Upon your request, we will delete the data collected about you once the purpose for which the data was collected has been fulfilled. You have the right at any time to request us to delete data about you or to restrict its processing.

• Right to data portability

To the extent that personal data is processed by automated means for the performance of a contract (Article 6(1)(b) of the RODO) or on the basis of your consent (Article 6(1)(a) of the RODO, Article 9(2)(a) of the RODO), you have the right to receive personal data about you from us in a structured, commonly used machine-readable format, and you have the right to send this personal data to another controller without hindrance from our Website.

• Right to object to the processing of your data

To the extent that your personal data is processed for the legitimate interests of Hossoland (Article 6(1)(f) RODO), you have the right to object to the processing of your personal data.

• The right to lodge a complaint with a supervisory authority

If you believe that our processing of your personal data violates applicable data protection legislation, you have the right to lodge a complaint with the supervisory authority, i.e. the President of the Office for Personal Data Protection in Warsaw.

• The right to withdraw consent to the processing of personal data

If we process your personal data on the basis of your consent, you have the right to withdraw the consent you have given at any time, which does not affect the compatibility of the processing carried out on the basis of this consent before its withdrawal. 

If you wish to exercise your rights please contact us by email, at: e-mail: reklamacje@hossoland.pl or in writing to our address, i.e. ul. Mała Odrzańska 19, 70-535 Szczecin, marked 'RODO'.

7. AUTOMATED DECISION-MAKING

We do not use any of the information you provide for automated decision-making purposes.

8. ANALYTICAL AND MARKETING TOOLS

We and our business partners employ various solutions and tools used for analytics and marketing purposes. Below you will find basic information about these tools together with an indication of our platform (Website) where we use them. Please refer to the privacy policies of the respective partners for further details.

FACEBOOK AND INSTAGRAM PAGE STATISTICS

On our Website and on the App, we use the page statistics function provided by Facebook and Instagram. Page statistics is a function that allows us to view aggregated and anonymous data about the users of our fanpage and to understand the actions taken by visitors. We process the data within the page statistics function as a joint administrator together with Facebook Ireland Limited. All questions regarding the page statistics function should be directed directly to Facebook. You can find more information here:

• Data policy (Facebook)

• Data policy (Instagram)

GOOGLE ADS

We use Google Ads on our Website. This is a tool that allows us to measure the effectiveness of the outreach campaigns implemented by Hossoland, allowing us to analyse data such as keywords and number of unique users, for example. The Google Ads platform also allows our messages to be displayed to people who have visited the Website in the past. You can find information about Google's data processing for the above service here.

GOOGLE TAG MANAGER

We use Google Tag Manager on our Website. This is a system for managing JavaScript and HTML tags. Tags are small pieces of code that, among other things, are used to measure traffic and analyse visitor behaviour (to understand the impact of our information campaigns and social channels, remarketing and targeting, and to test and optimise websites). More information on Google Tag Manager's privacy practices can be found hereand the rules for using Google Tag Manager here.

GOOGLE ANALYTICS

We use Google Analytics on our Website. Google Analytics cookies are cookies used by Google to analyse your use of the Website and to compile statistics and reports on the operation of the Website. Google does not use the data collected to identify you, nor does it combine this information to allow identification. Detailed information on the scope and principles of data collection in connection with this service can be found here.

FACEBOOK PIXEL

We use the Facebook Pixel on our Website and Application. The Facebook Pixel is a tool that allows us to measure the effectiveness of information campaigns implemented by Hossoland on Facebook. The tool allows for advanced data analytics - both in the Application and on the Website - to optimise our activities also using other tools offered by Facebook. Detailed information on Facebook's data processing can be found here.

9. SOCIAL MEDIA 

We process personal data of users who follow and interact with Hossoland's profiles on Facebook, Instagram, LinkedIn, YouTube and TikTok. You will find detailed information on the processing of data by the individual portals in the links below:

• Data rules for Facebook and Instagram

• LinkedIn privacy policy

• YouTube Privacy Policy and YouTube Data Processing Terms and Conditions

• TikTok Privacy Policy

10. COOKIES

We use cookie ("cookies") and similar technologies (e.g. pixel tags) on our Website. 

Cookies are small packets of information stored on terminal equipment, usually containing the address of the website, the date of posting, the expiry date, a unique number and additional information according to the purpose of the file.

The cookies we use can be divided into 2 categories:

• statistical and analytical files, which allow us to understand how users behave on our Website using aggregated and anonymous statistical information;

• marketing and remarketing fileswhich allow us to track users of our Website and inform them about the services we offer online. We use social plugins and advertising tool

We use social plugins and advertising tools from Google and Facebook. This means that - depending on your device settings and your consent - information about your use of our Website may be combined with other information that you have provided to Google or Facebook or that we have collected as a result of your use of their services. These websites collect data directly from your browser, processing it under their own privacy policies (see below for relevant links).

You can disable the storage of cookies directly on the device you use to connect to our Website, according to the instructions of your browser manufacturer:

• Google Chrome

• Safari

• Mozilla Firefox

You can find information on how to set up and delete cookies on other web browsers on their manufacturers' websites. 

11. CHANGES TO THE PRIVACY POLICY

The provisions of Hossoland's Privacy Policy may be subject to improvements and changes, and the latest versions will be published on our Website each time and will be dated as recently updated. 

The policy is effective from 11.06.2025.